Do you have a strong background (at least three years experience) in the retail of family travel? Do you consider yourself to be highly organized in your every day and work life? Are you a self-starter, able to set personal goals and motivate yourself to stay on task and follow through? Have you successfully graduated with a post-secondary degree in travel and tourism? If so, we want to hear from you!
Fairytale Dreams & Destinations is composed of a small group of dedicated and enthusiastic retailers of Disney and Universal Destinations who work both in our office and from their home. Our professional staff practices a unique and very successful way of selling Disney and Universal Destinations.
We offer a supportive environment to plan magical vacations for your Guests. Our pricing is competitive and our service is completely complimentary which provides Guests with an excellent incentive to work with you! We continually offer opportunities to better your product knowledge and expertise.
At least three years experience in retail of family travel either as an inside our outside agent. Experience in selling Disney Destinations is preferred. A post-secondary degree in travel and tourism and an up to date TICO certification is also required. Strong familiarity with TICO regulation, passport/VISA requirements for travel to the United States, trip and medical insurance, etc.
You should have very strong written and oral communication skills. You should be able to communicate complex products and often-complex situations concisely and succinctly to our Guests both verbally and in writing. Your grammar and spelling should be top notch and your language professional, not colloquial. You should have the ability to pleasantly dispel myths and misunderstandings about the Universal and Disney product and maintain character integrity. You should be a professional champion of the destination, but able to articulate the realities of travel and special requests.
You will be expected to supply your own desktop or laptop device equipped with an up to date browser (Safari, Firefox, Internet Explorer, Chrome), a valid copy of Microsoft Office (2007 or greater) and a mail application that allows rich-text editing. You must have computer problem solving skills and the ability to work with someone within our office to troubleshoot any issues you may have. Your typing skills and ability to navigate basic applications (Word, Excel, a mail, calendar and address book application), conduct web searches, copy and paste text/photos should be exceptional. If you will be working from a mobile device you should be familiar with your e-mail set up. We work in a fast paced industry; a lack of computer skills will slow you and our Guests down.
We are striving to perfect personalized, one on one service catered to each and every Guests. We want to ensure professionalism and responsibility in retail travel. We pride ourselves on being a storefront office and expect our staff to have dedicated weekly hours that do not waiver. This is not a job to supplement your income, but rather should be a passion and career in progress. Your dedication to the office and your Guests must be top notch.
Please contact staff@fairytaledestinations.com with an up to date résumé, a copy of your TICO certification, a copy of your post-secondary travel degree/transcripts and 2 professional references.
At Fairytale Dreams & Destinations, we are always accepting applications, but will only hire when the time is right. We thank all applicants in advance; however, only those selected for an interview will be contacted.
